Reference

What You Agree to When You Use ucl300

Every account on ucl300 is subject to the terms below. Availability depends on local law and is only valid where eligible regions permit access. We keep this clear so you know exactly where you stand before you deposit through DANA, OVO, or GoPay.

Eligibility by local lawAccount holder responsibilityDANA, OVO, GoPay coveredData handled with careUpdates posted here first
ucl300 What You Agree to When You Use ucl300
CONTACT OUR TEAM

Reach Us for Legal and Account Questions

If any part of these legal terms raises a question about your account — eligibility, data held on file, or a transaction dispute involving DANA, OVO, or GoPay — our support team is the right first stop. We handle legal enquiries separately from general account help so your query reaches the right person without delay. Players in Makassar and across Indonesia can submit a request through any of the channels below.

Live Chat Reach us directly through the live chat window in your account dashboard. Legal and account queries are flagged and routed to a dedicated handler.
Email Support Send detailed legal enquiries — including data requests or account closure notices — to our support email. Attach your account ID so we can locate your record quickly.
Help Centre Our help centre holds the current version of all policy documents, including terms updates, data retention schedules, and wallet payment rules for DANA, OVO and GoPay.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

These four areas cover how we manage your information, protect your account, and give you control over what we hold. Each point below reflects our actual practice — not a policy aspiration. If something here conflicts with what you experience in your account, contact support and we will investigate.

Data We Hold

We collect the minimum needed to run your account: name, contact details, wallet IDs for DANA, OVO or GoPay, and session logs. No unnecessary data is retained beyond your account lifetime.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the mobile lobby is used. You can adjust cookie preferences in your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. We never ask for your PIN for DANA, OVO or GoPay — any message requesting it is not from us.

Requesting Changes

To update, correct or delete data we hold on you, submit a written request via email support with your account ID. We aim to respond and action eligible requests within a reasonable timeframe.

Common Questions About Our Terms and Your Rights

These are the questions we hear most when it comes to legal matters, data and account standing. Each answer is based on actual policy — check the details section above for the full wording, or contact support if your situation is not covered here.

Account access depends on local law and is available only where your eligible region permits it. You are responsible for confirming that online gaming is lawful in your location before registering.

We collect your name, contact details, and the wallet identifiers linked to DANA, OVO or GoPay. Session and transaction logs are also retained for account-security and compliance purposes.

Yes. Submit a deletion request via email support, including your account ID. We will review it against any legal retention obligations and action eligible requests within a reasonable period.

We post all updates to this page with an effective date. Continuing to use your account after that date means you accept the revised terms. Close your account before the date if you disagree.

Funds in a suspended account are held pending review. Once the review is complete, eligible balances are returned to the wallet used for the original deposit, subject to verification checks.

Contact us through live chat or email with your transaction reference and the wallet involved — DANA, OVO or GoPay. Our team will investigate and respond with findings before any resolution is applied.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.