Reference

Our Terms and Conditions at ucl300

These terms set out the rules that apply when you open an account, make deposits using DANA, OVO, or GoPay, and use any part of the ucl300 platform.

Account Eligibility RulesWallet & Payment TermsDANA, OVO, GoPay ScopeAccount Suspension ConditionsDispute & Contact Process
ucl300 Our Terms and Conditions at ucl300
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms define not only what you can do on the platform but also what we commit to on our side — around account security, data retention, and how you can request changes to your information. Here is how each area works in practice.

Data Retention

We retain account data for as long as your account remains active and for a defined period after closure, in line with applicable regional requirements. You may request a summary of what we hold.

Account Security

Your account is protected by OTP verification on login and on wallet-linked actions. If you notice unusual activity, contact support immediately through live chat or email so we can freeze and review.

Cookie Use

We use session and preference cookies to keep you logged in across your mobile browser and to remember your language and wallet settings. You can manage cookie preferences in your browser settings.

Requesting Changes

To update registered details — including the wallet number tied to DANA, OVO, or GoPay — submit a change request through support. We verify identity before applying any changes to payment-linked data.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is ready to help. You can reach us through live chat inside your account dashboard, via our official email channel, or through the in-app message thread linked to your registered wallet. Response times may vary, but we aim to acknowledge every query and work toward resolution without unnecessary delay.

Team online

Live Chat

Access live chat directly from your account dashboard. Use this for urgent terms queries, account access issues, or wallet-related concerns tied to DANA, OVO, or GoPay.

Email Support

Send detailed terms or account questions to our support email. Include your registered account ID so our team can locate your record and respond accurately.

In-App Messaging

Use the message thread inside the ucl300 app or mobile browser session. This channel is linked to your account, so no extra verification is needed to start a thread.

Common Questions About These Terms

These are the questions we hear most often when it comes to account rules and how these terms apply day to day. If your question is not covered here, reach out through live chat or email support.

Yes. Every transaction processed through DANA, OVO, or GoPay on your account is covered by these terms alongside the individual e-wallet provider's own rules. Both apply simultaneously.

No. Each person may hold only one account. Opening duplicate accounts is a breach of these terms and may result in all linked accounts being restricted pending review.

We will notify you via the contact method registered to your account. If you continue using the platform after the updated terms are published, that counts as your acceptance of the changes.

Submit a data request through our email support channel, quoting your registered account ID. Our team will compile and return a summary of the information we hold on your record.

Contact support through live chat or email and submit a change request. We require identity verification before updating any wallet-linked detail, including DANA, OVO, or GoPay numbers.

Access depends on local law and is available only where permitted in your region. Players in Makassar and other areas should confirm local eligibility before opening or using an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.