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How ucl300 Handles Your Personal Information

Your privacy matters to us — and this page lays out exactly what data we collect, why we collect it, and how you can request changes or deletions.

Account data protectedDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention rulesContact us to update your info
ucl300 How ucl300 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We take a practical approach to data security — not just a policy statement. Your account is protected at the session level, your payment data is handled separately from your profile data, and cookies are used only to keep your session active and improve how the site loads on your device. Here is what each layer covers.

Cookies and Session Tracking

We use cookies to maintain your login session and remember your device preferences. You can clear or block cookies at any time through your browser settings without losing your account.

Payment Data Separation

Your DANA, OVO, and GoPay wallet references are stored separately from your profile. They are used only to process deposits and withdrawals and are not shared with marketing systems.

Data Retention Period

We keep your account and transaction data for as long as your account is active and for a period after closure as required for dispute resolution. You may request deletion where local law permits.

Who to Contact for Data Requests

For access requests, corrections, or deletion queries, contact support via live chat or email. Include your registered mobile number so we can verify your identity before acting on any request.

REACH US DIRECTLY

Contact Us About Your Privacy

If you have questions about how your data is handled — or you want to access, correct, or remove information from your account — our support team is the right place to start. You can reach us through live chat, email, or the help form inside your account dashboard. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat icon from your account page. Our team handles data queries, wallet verification questions, and account access requests from there.
Email Support Send your privacy request or data correction query to our support email address, found in the contact section of your account settings.
Account Help Form Log in, go to the help section, and submit a request directly. This is the quickest path for account-linked data questions tied to your DANA, OVO, or GoPay wallet.

Common Questions About Your Privacy at ucl300

These are the questions we hear most often about data, cookies, and account privacy. If your question is not covered here, reach out through live chat or the help form inside your account.

We collect your name, email, mobile number, and the wallet details you link — such as your DANA, OVO, or GoPay account. This is used solely for account verification and transaction processing.

Yes. Submit a data access request through live chat or email support. We will verify your identity using your registered mobile number and then provide the relevant account data.

We do not sell your personal data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions, and with security services to detect fraud.

We keep active account data for as long as your account remains open. After closure, a retention period applies for dispute resolution. You can request deletion where local law and eligible regions allow.

Contact us via live chat or the help form in your account. State what needs to be corrected and we will update your details after verifying your identity through your registered mobile number.

We use cookies to keep your session active and load the site correctly on your device. You can block or delete cookies through your browser settings at any time without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.